Rupesh Kumar
Technology Transformation & Consulting Professional
rupeshkarn7@gmail.com · LinkedIn · India
Summary
I work where enterprise technology, delivery governance and business outcomes meet. Over six years I've run infrastructure and network transformation programmes, governed security remediation at scale and, more recently, aligned technology operations with commercial priorities on a large enterprise account. An MBA from IIM Lucknow gave me the business and financial lens; my research into enterprise AIOps is where I'm taking it next.
Experience
Technical Account Manager — Technology Operations · Accenture
Jul 2026 – Present- Translate business and operational requirements into coordinated technology priorities across multiple support towers.
- Govern technology readiness and mobilisation dependencies through RAG tracking, risk visibility and financial-plan updates.
- Evaluated Data & Voice utilisation and built a rightsizing recommendation identifying ~$20k monthly (~$240k annual) savings.
- Coordinate secure remote-access readiness, VPN user acceptance testing and compliance controls.
- Support control initiatives spanning Autopilot adoption, phishing-resistant authentication assessment and device compliance remediation.
Technical Project Manager — Infrastructure · BT E-Serv (India)
Sep 2022 – Jun 2026- Led a $1M+ network modernisation programme across 200+ sites for a global logistics client.
- Governed security vulnerability remediation across 20,000+ LAN/WAN/WLAN/SD-WAN devices while protecting service continuity.
- Orchestrated data-centre migration and infrastructure upgrades (Cisco switching/routing, Fortinet firewalls) with lab testing, rollback planning and UAT.
- Streamlined delivery to cut the end-of-life transformation timeline by 30% and cost by 25%.
- Produced executive dashboards on budget, risk, resourcing and progress; coordinated global vendors and engineering teams.
- Recognition: BT Star Employee of the Year 2024
- Recognition: BT Star Performer Award 2025
Technical Project Assistant — Infrastructure · HCLTech
Jan 2021 – Sep 2022- Supported delivery of a $1.5M wireless refresh — 5,000+ access points migrated to Cisco 9100 series.
- Supported a $300K Network Time Protocol migration across Windows, Linux, Solaris, load balancers and network devices.
- Owned RAID logs, decision records and delivery reporting across technical teams, vendors and client stakeholders.
- Enabled onboarding of 300+ business users with no reported operational disruption.
- Recognition: HCL Employee of the Year 2022
Education
MBA — General Management
Indian Institute of Management (IIM) Lucknow · 2024 – 2026
International Immersion
IÉSEG School of Management, France · 2025
B.Tech — Electrical & Electronics Engineering
Maharaja Agrasen Institute of Technology · 2016 – 2020
Certifications
- APM Project Management
- SAFe® 5.1 Agilist
- Certified Agile Scrum Master
- Scrum Fundamentals Certified
- Microsoft Certified: Azure Fundamentals
- Generative AI: Overview for Project Managers
- Six Sigma Yellow Belt
Capabilities
- Consulting & Strategy
- Technology advisory · Business–technology alignment · Technology strategy · Business case development
- Programme & Delivery
- Programme management · Delivery governance · RAID & risk management · Executive communication · Agile / SAFe · Change management
- Infrastructure & Networking
- LAN / WAN / WLAN · SD-WAN · MPLS · Data centre migration · Routing & switching · Network security · Cisco · Fortinet · Meraki
- Cloud, AI & Operations
- Azure · AWS · Technology operations · Data & Voice · Generative AI · AIOps strategy · IT service management
- Financial & Commercial
- Technology financial management · Cost optimisation · Financial analysis · Vendor coordination
- Tools
- Jira · MS Project · Power PPM · Planview · ServiceNow · Microsoft 365 · Python · AI assistants